How Microsoft Dynamics 365 F&O Can Improve Sales

The sales team is a vital component of any successful organisation. From large corporations to SMEs, ensuring that your sales team is firing on all cylinders consistently is essential for success. The efficiency of your sales team often boils down to the efficiency and effectiveness of your sales processes. The Sales and Marketing module of Microsoft Dynamics 365 for Finance and Operations (Dynamics 365 F&O) can help speed up and optimise the more laborious elements of the sales process. Here, we take a look at some of the ways it can improve your sales operations and, as a result, your profitability.

The Benefits of Dynamics 365 F&O For Sales Teams

A Comprehensive Solution For Every Step In The Sales Process

Using Microsoft Dynamics 365 F&O and its Sales and Marketing module provides your business with a comprehensive ecosystem to manage every step within the sales process. ERP software keeps all business sales data – including historic orders, invoices, supply information, delivery requirements, trading information and communications – in one location. As a result, you can be sure that every employee gets complete and up-to-date information about customer relations and is able to choose the most efficient ways of interacting with them. In addition to this, Dynamics 365 F&O can be used to track the sales process. Through this functionality, it can drive an improvement in conversion rates, retention, reductions in lead times and increased rates of upselling.

By improving the efficiency of the sales ‘roadmap’, from prospecting to closing, and by integrating all data under one roof, client relationships are improved, sales and marketing activities can be more targeted and bespoke for each client, and profitability goes up as well.

Improve The Accuracy of Financial Decision Making

With in-built projecting technology, which analyses trends through data analysis, Microsoft Dynamics 365 F&O can improve financial decision-making. It can look at the state of various markets and help provide accurate sales forecasts so that financial decisions can be made with the most up-to-date information available. Understanding the health of a market can open new doors for prospecting, which is a vital part of any targeted sales process.

Moreover, Microsoft Dynamics 365 F&O can also help you budget intelligently with historical financial data analysis, predicting when your customers are likely to pay any outstanding invoices, and financial reporting, which can easily translate various currencies and foreign exchanges.

ICS: Microsoft Dynamics ERP Experts For Your Business

Here at ICS, we specialise in the implementation of Microsoft Dynamics 365 F&O for companies across the globe. As expert ERP consultants, we can provide you with professional advice to ensure that you implement the best ERP package for your business needs. Moreover, we can help integrate Microsoft Dynamics ERP with your other IT systems to streamline operations and processes across your enterprise.

Contact the team at ICS to learn more about implementing Microsoft Dynamics ERP solutions for your business today.