D365 Insights

The new [ICS] Monitoring Tool runs on Azure Application Insights and Workbooks: proactive D365 batch job and form performance monitoring, no KQL needed.

Thinking of building your own D365 batch job monitoring tool? Here's what it actually costs vs. a packaged solution - time, total cost and ROI.

Discover how [ICS] Advanced Multi-Source Planning Solution extends Master Planning by automatically distributing demand across multiple sources of supply, helping businesses balance capacity, diversify supply, and adapt their planning strategies as requirements change.

What does an AI agent actually cost to run in D365? A worked example comparing Copilot Credit pricing to manual labor cost - with the math shown.

Delivery cost handling remains one of the less transparent yet impactful aspects of sales order processing in D365 SCM. In this article, we explore how different delivery cost models affect pricing, margins, and customer experience.

Customer communication remains one of the most time-consuming and manual processes in modern businesses. This article explores how AI agents can automate customer interactions and improve efficiency in Dynamics 365.

Standard planning tools in D365 generate large volumes of data but provide limited support for interpretation. Here, we examine how to simplify shortage analysis and improve decision-making.

AI can do more than generate code – it can speed up testing as well. This article explores how MCP and Copilot enhance functional testing in our D365 projects.

Preparing test data for custom ERP functionality can consume more time than testing itself. We show how MCP and Copilot simplify and speed up initial functional testing in MS Dynamics 365.