Blog
Our blog articles offer perspectives on how Microsoft Dynamics solutions are revolutionizing the modern enterprise. Here we share educational content, industry best practices, and discuss current and emerging trends. In the ICS News section, you can find our press releases and product updates as well as information on our awards and recognitions.
What does an AI agent actually cost to run in D365? A worked example comparing Copilot Credit pricing to manual labor cost - with the math shown.
ICS showcases its logistics optimization solution to an audience of Chinese industry and government stakeholders.
Great news! We are delighted to announce the release of an updated and improved version of our Customer Communication Agent. Click for more details.
Delivery cost handling remains one of the less transparent yet impactful aspects of sales order processing in D365 SCM. In this article, we explore how different delivery cost models affect pricing, margins, and customer experience.
Customer communication remains one of the most time-consuming and manual processes in modern businesses. This article explores how AI agents can automate customer interactions and improve efficiency in Dynamics 365.
Standard planning tools in D365 generate large volumes of data but provide limited support for interpretation. Here, we examine how to simplify shortage analysis and improve decision-making.
Exciting news! We’re pleased to announce the latest enhancement to our [ICS] Transportation Package: Trip creation by selecting orders on the map.
AI can do more than generate code – it can speed up testing as well. This article explores how MCP and Copilot enhance functional testing in our D365 projects.
Preparing test data for custom ERP functionality can consume more time than testing itself. We show how MCP and Copilot simplify and speed up initial functional testing in MS Dynamics 365.