Blog
Our blog articles offer perspectives on how Microsoft Dynamics solutions are revolutionizing the modern enterprise. Here we share educational content, industry best practices, and discuss current and emerging trends. In the ICS News section, you can find our press releases and product updates as well as information on our awards and recognitions.
Thinking of building your own D365 batch job monitoring tool? Here's what it actually costs vs. a packaged solution - time, total cost and ROI.
Discover how [ICS] Advanced Multi-Source Planning Solution extends Master Planning by automatically distributing demand across multiple sources of supply, helping businesses balance capacity, diversify supply, and adapt their planning strategies as requirements change.
[ICS] Customer Communication Agent is now available on Microsoft Marketplace. But what does "Microsoft-certified" actually mean for your IT team, beyond a badge on a product page?
[ICS] Monitoring Tool - our real-time D365 batch job monitoring solution - is now published on Microsoft Marketplace, making it easier than ever for Dynamics ERP teams to find, evaluate, and deploy proactive monitoring, backed by Microsoft's marketplace validation.
What does an AI agent actually cost to run in D365? A worked example comparing Copilot Credit pricing to manual labor cost - with the math shown.
ICS showcases its logistics optimization solution to an audience of Chinese industry and government stakeholders.
Great news! We are delighted to announce the release of an updated and improved version of our Customer Communication Agent. Click for more details.
Delivery cost handling remains one of the less transparent yet impactful aspects of sales order processing in D365 SCM. In this article, we explore how different delivery cost models affect pricing, margins, and customer experience.
Customer communication remains one of the most time-consuming and manual processes in modern businesses. This article explores how AI agents can automate customer interactions and improve efficiency in Dynamics 365.